FAQs

Who is moosavings.com?
Moosavings is a team of fun sporty energetic deal lovers, who want to try and get you the best possible deals on all types of services in the UAE! 

How does Moosavings work?
On a regular basis, Moosavings features the supreme deal on the best things to do, see, eat, and buy in your city. The deals minimum tipping point (a minimum amount of buyers) must be met for our deal to activate once it has our discounts that you won't find anywhere else will be open to purchase! We call it "collective buying power!". Click here to learn more.

I like today's deal - how do I get it?
Just click "BUY" before the offer ends on our time-ticker. You will only be charged if the tipping point is met! If not enough people purchase the deal no one gets it (and you won't be charged), so invite your friends to make sure you get the deal!.

Do I have to sign up a group of people I know to get the deal?
No, our many members make up a big enough group but never hesitate to get your friends on board, it’s always more fun with a friend.

I bought a coupon so how do I use it?
When the deal has tipped, we’ll send you an email with a link to sign in and print your coupon. The coupon has redemption instructions and a map right on it!

Do I need to use my coupon the same day I buy it?
No. All coupons have an expiration date assigned to them, and we always make sure our customers have enough time to enjoy the service their coupon offers.

Can I combine my coupon with other offers or specials?
No, only if the coupon states otherwise.

Am I billed as soon as I purchase the coupon?
No, you are charged only when the deal tips.

Is buying with moosavings.com safe?
It’s actually safer than playing with a violin. Your credit card information will not be stored on any server in our company since your information is transmitted directly to a secure electronic vault.

What happens if my coupon expires?
Unfortunately, you lose your promotional coupon but not to worry we have daily new coupons available! 

What if the business for my coupon closes down?
In any case where you can’t redeem your coupon, Contact us and we will refund the amount if you have legitimate reasons.

Do you ever remove comments from the discussion board?
We don’t unless offensive language has been used by a user.

How can I get my business on Moosavings?
Email us at leads@moosavings.com and we'll be glad to help.